We ship to North America via Canada Post, and all rates are set by Canada Post. We will endeavor to ship your items to you at the lowest cost unless you have requested a specific level of service. Please note that some orders may be subject to additional shipping and handling charges due to size or weight.
We do our best to ship orders within two business days of their receipt.
If there is a problem with an item purchased from us, you can return the item to either BICICLETTA location, or ship it back to us. We will refund shipping costs for damaged or incorrect merchandise.
Returned merchandise that appears used will be subject to a restocking fee.
Labor fees are non-refundable.