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Service

Service

Elevate your ride with Bicicletta's expert mechanics, where every repair is a testament to unparalleled expertise and precision. Harnessing years of hands-on experience and mastering the intricacies of even the most technically advanced bikes, our skilled mechanics at Bicicletta bring unparalleled expertise to every repair.

Why choose our service centre?

Schedule a service appointment today, and let us bring out the best in your road, gravel and mountain bikes.


Expert Team

Our mechanics are passionate cyclists with extensive knowledge and experience in high-performance biking.

Specialized Focus

We specialize in performance mountain bikes, road bikes, and gravel bikes, ensuring specialized expertise for your specific needs.

Quality Service

From routine maintenance to complex repairs, we provide top-notch service to keep your bike in peak condition.


HOW SERVICE WORKS

Unlock a seamless and transparent service experience with our 6-step process, ensuring personalized attention to your bike's needs, clear communication, and a hassle-free journey from assessment to your next exhilarating ride.

Step 1

ASSESSMENT

The assessment is a crucial and required step where we physically identify necessary work and listen to your bike-related concerns, ensuring a tailored approach to the service

STEP 2

QUOTE

We will provide you with a detailed quote, aligning with the identified work, and discussing any required parts or materials to ensure a comprehensive and transparent scope of the service

STEP 3

CONFIRMATION

After receiving the quote and scope of work, the next step is for you to confirm and give approval, which can be done conveniently through email, text, or in-person communication.

STEP 4

SCHEDULE WORK

After you've given the green light to the quote and scope, we'll work together to schedule the service. We'll also consider any time needed for ordering parts, making sure everything fits seamlessly into your timeline

STEP 5

ORDER PARTS

The next step involves ordering any necessary parts, if required, and adjusting the timeline accordingly. Rest assured, we'll keep you in the loop, providing clear updates on the process and notifying you of any potential delays.

STEP 6

PICK UP & RIDE

It's time to pick up your bike, all set for your next ride. We'll go through the final details together and settle the bill, making sure everything feels just right for your next ride.


Types of Service

Basic Service

STARTS AT $125.00

This package is ideal for bikes showing minimal signs of wear and require precise adjustments and proactive maintenance.

  • Safety Check and Service Assessment
  • All bolts, bearings, pivot points, and components inspected for wear, proper torque, installation, and adjustment.
  • Cleaning: Wipe down of frame, fork, and wheels. Light drivetrain cleaning and re-lubrication.
  • Drivetrain: Adjustment of indexing, limits, and derailleur hanger alignment.
  • Brakes: Alignment adjustment and inspection for wear.
  • Wheels: Minor wheel truing. Hubs inspected.
  • Tires: Inflation to recommended PSI.
  • Testride: Ridden by a senior mechanic to ensure everything is working perfectly.
Comprehensive Service

STARTS AT $225.00

Everything in our basic package plus:

  • Part Installation: All new components will be installed to spec.
  • Drivetrain Overhaul: Removal of all drivetrain components followed by thorough cleaning in part wash, relubrication, and installation.
  • Wheels: Trued and tensioned to spec.
  • Major Bearing Overhaul: Headset and bottom bracket cleaned and inspected.
Full Bike Build

STARTS AT $350.00

Bring your own bike, and our mechanics will build it from the ground up. If you're interested in a custom bike build with Bicicletta, please get in touch with our Rider Support team first, and they can provide more details on this process.

  • Basic New Bike Build: For commuters, road, gravel, or mountain bikes requiring minimal assembly and can be built in under 3 hours.
  • Advanced New Bike Build: For performance road, gravel, or mountain bikes, this build package is designed for assembly from a bare frame using a provided parts kit. It is tailored for bikes that can be built within a 3-hour time frame. For bike builds exceeding this time limit, the hourly shop rate will apply.

My mountain bike underwent the Comprehensive Service at Bicicletta, and the results were outstanding. The meticulous attention to detail in the drivetrain overhaul and major bearing inspection ensured peak performance on challenging trails.

Jeremy U
Mountain

For road cyclists seeking top-notch service, I highly recommend Bicicletta. Their Basic Service package turned my road bike into a smooth, efficient machine.

Andrew C
Road

The expert team's commitment to excellence is evident, and my confidence soared as I tackled race trails with precision. Bicicletta's Full Bike Overhaul is a game-changer for any mountain bike enthusiast gearing up for competition.

Louisa A
Mountain

Beyond the thorough drivetrain overhaul and precise wheel truing, the addition of chain waxing brought a new level of efficiency to my gravel bike.

Clair M
Gravel

Trusting Bicicletta for a complete custom build was the best decision I made for a road cycling experience that feels uniquely mine. The meticulous attention to detail from selecting components to fine-tuning every aspect resulted in a road bike that exceeded my wildest expectations.

Alex C
Road